Sussex Damp Experts
Driving enquiries across the South Coast.
Website design, paid advertising and social media campaigns delivering a consistent flow of qualified leads across Sussex, Surrey, Kent and the South Coast.
The Story
The Story
Sussex Damp Experts is an established name in the industry, with over 50 years of experience providing damp proofing solutions across Sussex and the surrounding areas. Built on decades of expertise, quality workmanship, and a solid local reputation, they’ve earned the trust of homeowners and contractors alike. But after a poor experience with their previous agency, they were left with a broken website that wasn’t generating leads, didn’t reflect their professionalism, and was actively costing them business. They came to us needing a complete digital rebuild, including a conversion-focused website, SEO recovery, social media management, targeted paid advertising, and a bespoke CRM system to organise their operations. For a business with 50+ years of expertise, it was time for its digital presence to finally catch up with its reputation.
The Challenge
The Challenge
Sussex Damp came to us in urgent need of help. After a poor experience with their previous agency, they were left with a broken website that wasn’t just underperforming, it was actively costing them business.
Non-functional website - outdated, difficult to navigate, and failing to convert visitors into enquiries
Zero lead generation - the site wasn't bringing in new business
Lost rankings - SEO performance had declined significantly after leaving their old provider
Disorganised operations - no system in place to manage leads effectively or automate key business processes
Our Approach
Our Approach
We delivered a complete digital overhaul, rebuilding Sussex Damp’s online presence from the ground up. Every element was designed to generate leads and streamline their operations. From a conversion-focused website to targeted advertising campaigns and a bespoke CRM system that finally brought order to their business processes.
Website Design & Development
A brand-new, lead-generating website built from the ground up. Clean design, intuitive navigation, and conversion-focused throughout. Built to turn visitors into enquiries from day one. Every element designed with user experience and lead capture in mind.
Learn MoreSEO & Keyword Recovery
Rebuilding their search presence from scratch. Strategic keyword targeting, technical optimisation, and content strategy to recover lost rankings and establish Sussex Damp as a dominant local presence for damp proofing services across their service areas.
Learn MorePaid Meta Advertising
Targeted advertising campaigns across Facebook and Instagram designed to reach homeowners experiencing damp issues. Precise audience targeting, compelling creative, and conversion-optimised landing pages delivering a steady stream of high-quality enquiries.
Learn MoreCRM System Development
Bespoke CRM system designed to automate their business operations and streamline lead management. From initial enquiry to job completion, the system keeps everything organised, ensuring no lead falls through the cracks and improving overall business efficiency.
Learn MoreThe Results
The Results
The transformation has been immediate and significant. Within months of launching the new website and digital infrastructure, Sussex Damp went from a broken online presence to a well-oiled lead-generation machine.
Key outcomes include:
- Dramatic increase in website traffic and user engagement
- Consistent flow of high-quality enquiries through multiple channels (website forms, calls, WhatsApp)
- Recovered and improved keyword rankings across key damp proofing search terms
- Successful Meta advertising campaigns delivering measurable ROI
- Streamlined operations through automated CRM, saving time and improving lead conversion rates
Beyond the numbers, Sussex Damp now has a digital presence that matches the quality of their work; professional, reliable, and built to convert. The partnership has given them not just a better website, but a complete business system that supports growth and removes the operational headaches that were holding them back.
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